All remote controls offered in the Shop are covered by the manufacturer’s warranty from 6 to 24 months (details in the product description). The firm makes every effort to offer remote controls that are in good working order, are properly selected, and meet your requirements. However, in the case of any failure to function properly, we kindly ask you to contact the Shop staff first as the vast majority of problems arise from:

- using improper or partly discharged batteries (e.g. rechargeable NiCd batteries)
- improper operation of the remote control
- defective radio and television equipment.

In the event the claim is admitted, the remote control will be repaired, replaced with another one or the payment will be returned (to be decided by the Shop in consultation with the Client).

The warranty does not cover damage caused by:
- using batteries other than alkaline ones
- spilling liquids over the device
- mechanical damage (falling)

-  using the remote control inappropriately.

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